Role Overview
As a Customer Service Representative, you are the first point of contact for homeowners. You’ll handle inbound calls, schedule estimates, follow up with leads, and help ensure a smooth customer experience from first call to project completion.
Responsibilities
- Answer inbound calls and inquiries
- Schedule estimates and installations
- Follow up with warm leads
- Maintain CRM records
- Coordinate with installation team
- Provide clear communication to customers
Qualifications
- Strong communication skills
- Organized and detail-oriented
- Comfortable using CRM systems
- Positive and professional demeanor
- Prior customer service experience preferred
Compensation
- Hourly pay + performance incentives
- Full-time opportunity
- Advancement potential
Before You Apply
We’re looking for dependable, detail-oriented professionals who take pride in delivering excellent customer experiences. If you’re organized, confident on the phone, and comfortable using CRM systems, this could be a great fit.
Please answer the questions below carefully. Qualified applicants will be contacted within 48 hours.